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2630 Walnut Ave, Suite G, Tustin, CA Lic. #1062690
24/7 Emergency ServiceCall: (949) 933-3130

Privacy Policy

How South County Air Services collects, uses, and protects your information.

At South County Air Services, accessible from southcountyairservices.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded and how we use it. If you have additional questions, please contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or that is collected on southcountyairservices.com. This policy does not apply to information collected offline or via channels other than this website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information you are asked to provide, and the reasons why, will be made clear to you at the point we ask for it. If you contact us directly, we may receive your name, email address, phone number, the contents of your message, and any other information you choose to provide. When you request service, we may ask for contact information such as name, address, email address, and telephone number.

How we use your information

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Improve and personalize your experience
  • Understand and analyze how you use our website
  • Communicate with you for customer service, updates, and scheduling
  • Send you emails and service-related messages
  • Find and prevent fraud

Log files

South County Air Services follows a standard procedure of using log files. These log visitors when they visit websites, recording information such as IP addresses, browser type, Internet Service Provider, date and time stamp, and referring/exit pages. This is not linked to personally identifiable information and is used for analyzing trends and administering the site.

Cookies and advertising

Third-party ad servers or networks may use cookies, JavaScript, or web beacons in advertisements and links that appear on our site. We have no access to or control over cookies used by third-party advertisers. You can disable cookies through your individual browser options.

CCPA privacy rights

Under the CCPA, California consumers have the right to request that a business disclose the categories and specific pieces of personal data it has collected, request deletion of personal data, and request that a business not sell their personal data. If you make a request, we have one month to respond. To exercise these rights, please contact us.

GDPR data protection rights

Every user is entitled to the right to access, rectification, erasure, restriction of processing, objection to processing, and data portability, under certain conditions. If you make a request, we have one month to respond. To exercise these rights, please contact us.

Children\u2019s information

We do not knowingly collect personally identifiable information from children under 13. If you believe your child provided this kind of information on our website, please contact us and we will promptly remove it.

Helpful HVAC Terms

Quick definitions for the parts and terms behind your comfort system.

RefrigerantThe fluid that absorbs and releases heat as it cools or heats your home.R-454B (Puron Advance)The new low-GWP refrigerant in Bryant and Carrier 2025+ systems, replacing R-410A.SEER2An AC cooling-efficiency rating; higher means lower energy bills.AFUEFurnace efficiency rating – the percentage of fuel turned into usable heat.BTUBritish Thermal Unit – a measure of heating or cooling energy.TonA measure of cooling capacity; one ton equals 12,000 BTU per hour.
See the full HVAC Glossary →
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A New Full System

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Any Repair

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Cannot be combined with any other offer. Mention when you call.
Areas We Serve Across Orange County
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